tech-support
Meaning
Technical assistance provided to users of computer hardware or software.
The department or staff within a company that provides such assistance.
Structure
Usage
I called tech-support because my software wouldn't install.
She works in tech-support for a major internet service provider.
The company offers 24/7 tech-support via live chat and phone.
Etymology
The compound noun 'tech-support' is a modern formation from the late 20th century, directly tied to the proliferation of personal computing. Its first element, 'tech', is a clipped form of 'technology', which itself originates from the Greek 'tekhnē', meaning art, craft, or systematic method. The second element, 'support', comes from the Latin 'supportare', meaning to carry or bear up. Literally, the term suggests "the bearing up or assistance related to technology." This compound elegantly encapsulates the core function of the service: providing the necessary skill-based aid to uphold the operation of technological systems for end-users.
Analysis
- tech: Shortened form of 'technology', from Greek 'tekhnē' (art, craft, skill). Acts as a combining form specifying the field. - support: From Latin 'supportare' (to carry, convey, endure). Acts as the head noun indicating the service provided.